Welcome to EateryMenu's Privacy Policy

This privacy policy explains how EateryMenu, a contemporary Australian restaurant in Melbourne, collects, uses, discloses, and protects your personal information when you visit our website, make a reservation, or engage with our dining and entertainment services.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy applies to all personal information collected through our website, over the phone, in person at our restaurant, or through any other interaction with EateryMenu. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect personal information that is reasonably necessary for our business functions and activities. The types of information we collect depend on your interactions with us.

  • Contact information: name, email address, phone number, and postal address.
  • Reservation details: date, time, party size, dietary requirements, and special requests.
  • Payment information: credit card details or other payment method information for bookings or purchases.
  • Usage data: information about how you use our website, such as pages visited, time spent, and referring URLs.
  • Marketing preferences: your choices regarding receiving promotional communications from us.

How We Collect Information

We collect personal information through various channels when you interact with our restaurant and website.

Directly from you

When you make a reservation, place an order, subscribe to our newsletter, or contact us, you provide information directly to us.

Automatically

We collect certain information automatically through cookies and similar technologies when you browse our website.

From third parties

We may receive information from reservation platforms or social media if you choose to interact with us through those services.

Use of Personal Information

We use your personal information to provide and improve our services, communicate with you, and meet our legal obligations.

  • To process reservations and manage your dining experience.
  • To send you confirmations, updates, and important notices.
  • To personalise your experience and tailor our offerings.
  • To conduct marketing and promotional activities, where you have opted in.
  • To comply with legal and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information to third parties in limited circumstances, such as when required for our business operations or by law.

Service providers

Companies that assist us with payment processing, reservation management, email delivery, and website hosting may access your information as needed to perform their services.

Legal and regulatory authorities

We may disclose information when required to comply with applicable laws or respond to legal process.

Business transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  • We use secure socket layer (SSL) encryption for data transmitted through our website.
  • Access to personal information is restricted to authorised personnel only.
  • We regularly review our security practices and update them as necessary.

Your Rights and Choices

You have the right to access and correct your personal information, and to opt out of marketing communications.

  • You may request access to the personal information we hold about you by contacting us using the details below.
  • You may request corrections to any inaccurate or incomplete information.
  • You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic.

Cookies are small text files stored on your device when you visit our website. We use essential cookies for site functionality, analytics cookies to understand usage, and marketing cookies to deliver relevant advertisements.

You can control cookies through your browser settings, but disabling certain cookies may affect site functionality. For more information, please read our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us using the details below.